Our Policies

Returns

We want you to love your new rugs. If for any reason, you aren't 100% satisfied with your purchase, you may return it within 14 days for a full refund. You simply pay for the return shipping. Please contact us by email to get an RMA and the shipping destination prior to shipping the returned item/s.

Shipping

Most orders are shipped-out within one business day of purchase via FedEx Ground. Most are delivered within 2-5 business days for locations within the continental US. Shipping is free within the continental US. If you live elsewhere, please contact us by phone prior to placing your order, so that we can give you a custom shipping quote.

Privacy

We value your privacy. We will never sell or share your information with third parties. All information collected will be used only for the purposes of processing your order.